CUSTOMER SERVICE EXPORT REPRESENTATIVE (TEMPORARY POSITION)

CUSTOMER SERVICE EXPORT REPRESENTATIVE (TEMPORARY POSITION)

The Company

Boortmalt (the malting business of the French cooperative group AXEREAL) is currently the 4th largest malting company globally with more than 1,1 million tonnes of malt sold throughout the world every year.
Our 500 employees spread over 7 countries in Europe are focused on producing an extensive range of high- quality malt types in order to meet the requirements of our brewing and distilling customers around the world.
By using the most modern production techniques and with our far-reaching logistics capability, we are able to supply world markets both effectively and efficiently.
Currently in the process of the acquisition of Cargill's malt business, Boortmalt's employee number will soon double and its production capacity will reach 3 million tonnes per year, resulting in an even better market position.

Job title :
CUSTOMER SERVICE EXPORT REPRESENTATIVE (TEMPORARY POSITION)

Location :
ANTWERP

Contractor 6

BOORTMALT

Main tasks

At Boortmalt, we supply malt to the world, this role is central to that goal. The post holder is responsible for management of our systems and processes associated with exporting malt globally from Belgium, our main plant.

Ensuring that our customers receive the best possible service you will co-ordinate deliveries to maximise on time, in full deliveries of the correct quality. You will be customer focused building, maintain working relationships with our export customers to ensure that they are fully informed about the status of their orders.

The role requires a significant amount of planning and co-ordination. Internally, you will work with cross functional stakeholders to plan shipments in the short, medium and long term. Externally you will plan and co-ordinate deliveries with carriers and shipping agents and ensure that the appropriate export documentation is in place as required by each customer.   
 

Master we are looking for ?

- You are a Customer Service professional with knowledge and experience of international shipping activities.
- You are a methodical, well organised person and have the ability to manage each element of this busy role.
- Knowledge of incoterms is an absolute must.
- You speak and write English, French & Dutch very good.
- A business degree relating to Logistics is a plus.

 

Masters of Malt's treasure

As Masters of Malt we want to be a great employer, focusing on flexibility, inclusion, collaboration and health and wellbeing. We live our values, putting people at the heart of what we do.

"Strive - our ambition is to be the best maltster that's why every day we commit to challenge ourselves to achieve the highest level.

"Care - our strength is magnificent when we care for our earth, our colleagues and our business partners. We encourage trust, respect and treat each other with respect. We believe that Diversity makes us stronger.

“Inspire - We adopt a long-term orientation delivering sustainable performance through innovation and digitisation, becoming praised Masters of Malt.

“Explore – thinking out of the box and embracing pioneer ideas to become a source of motivation, we like challenging the status quo to develop full potential.